Our values
Our values
Our values are the foundation of our culture. They underpin the work of everyone here, from the Chief Executive to branch colleagues.
Sustainable
We champion sustainability to care for our planet.
Trust
We trust each other to achieve more together.
People-first
We put people first to go further for customers.
Bold
We’re bold, we take action and innovate.
Inclusive
We’re inclusive to value everyone.
Why are these our values?
Our values were created by speaking with thousands of colleagues across the Group, informed by their views on our culture, actions we need to focus on, and what is most important for us to reward and recognise. We wanted to make sure our values would be meaningful and that our people could identify with them, at every level.
These values reflect our strategy and help to give colleagues the complete picture – like why we’re here, what we're aiming to do, and how we’ll work together to make it happen
- 20% of colleagues had their say by telling us which version of the values they preferred.
- 4 in 5 colleagues said they feel that our purpose and values are meaningful to them.
Our values in action
Putting people first
Our purpose is Helping Britain Prosper. We do this by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good. Discover how we’re putting people first through our social sustainability work.
Being bold
As part of our strategy we lead in the bold decisions we make as a business, from where and how we invest, to the products and services we offer, to the workplace we create.
Inclusion and diversity
We strive to create a fully inclusive environment for all our colleagues, customers, and communities, one that is truly representative of modern-day Britain.
Sustainability
Enabling the transition to a low carbon economy is key to delivering on our purpose. We're committed to reducing the carbon emissions we finance to net zero by 2050 or sooner, and we're aiming to achieve net zero for our own operations by 2030
Trusting each other
We pride ourselves on creating a great environment for colleagues to work in, one that’s inclusive and driven by our values. We know that people who can show up to work as themselves bring their best. That’s why we also offer a wealth of opportunities for continuous personal growth — embracing a diversity of talent, creativity, skills and thinking.
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Rewards and benefits
We know that people do their best work when they're happy and valued. That's why we offer a friendly, inclusive environment with great benefits and rewards, including a competitive salary, a generous holiday allowance and learning and development opportunities that will bring out the very best in you.
Training and development
To keep growing our business and to achieve more, we must invest in ourselves by continuously developing our skills. This ensures that both you and we, as an organisation, are fit for the future.