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What are the minimum eligibility requirements to apply?

To apply for our Industrial Placements, you must be in your penultimate year at any university, and on track to achieve a 2:2 degree or above. There is no requirement for UCAS points.

For our Summer Internships, you must be in your penultimate or final year of university and on track to achieve a 2:2 degree or above.

How do I prove that I am on track to achieve a minimum of a 2:2 degree?

We will ask for your previous transcripts. These should confirm that you have, to date, achieved a 2.2 or above, and that you are on track to achieve this on completion of your degree.

I require sponsorship to work within the UK, is this something Lloyds Banking Group can provide?

Lloyds Banking Group will not be able to offer sponsorship for Industrial Placements.

I have an international qualification, how will my eligibility be assessed?

You’ll need to provide the full details of your qualification with your application, which we’ll then verify using ECCTIS. This is a tool that assesses the conversion of international qualifications to their UK-recognised equivalent. If your qualification meets the same standard as the minimum UK-recognised equivalent, we will be happy to proceed with your application.

Application process

When is the deadline for applications?

While we have planned closing dates, we may close a programme early if we receive enough high-quality applications, so we recommend you make your application promptly.

For the best experience, you should access the assessments using a common operating system and browser (i.e. Google Chrome, Opera or Firefox). We would also recommend, that you access the system using a computer/laptop with a strong Wi-Fi connection.

I currently work for Lloyds Banking Group. Can I apply for the Industrial Placement or Summer Internship programme?

Those working part time for Lloyds Banking Group while they study, are in their penultimate year of university and on track to achieve a 2:2 degree or above, will be assessed in the same way as external candidates. If you wish to apply, please do so via the internal job board and use an external email address in your application. You will also need to use your own device to access and complete the online assessments.

Can I just submit a CV instead?

No, you must submit an online application form and complete the assessments.

Why does the application form include questions about diversity?

It’s not compulsory to answer these questions but all information is recorded anonymously, and the data collected helps us ensure we offer a fair and transparent application process.

I have requested a new password but haven’t received anything yet and can’t sign into my candidate portal.

Please check your email junk/spam folder because you should receive new passwords within 24 hours. If you still haven’t received your password, email the team at

What is the disability confident scheme?

Lloyds Banking Group is committed to building an inclusive and diverse workforce, which reflects our customer base and allows us to benefit from the widest pool of talent. If you have a disability, long-term health or neurodiverse condition you are eligible to apply via our Disability Confident Scheme (DCS). The DCS allows eligible candidates who meet the minimum application criteria, to progress through the assessment stages as long as they meet or exceed 90% of the standard progression benchmark for the scheme applied for.

If you are considering making an application under the DCS and have any questions, please contact the team at or by calling 0345 330 4576. To take part in the DCS, tick the box on the application form to declare you are eligible. We may require further information in due course.

What do we mean by disability?

The Equality Act 2010 describes people with disabilities, long term health or neuro-diverse conditions as someone who has a physical or mental impairment which has a substantial and adverse long-term effect on their ability to carry out normal day-to-day activities.

If I have a disability, do I have to tick the Disability Confident Scheme box?

Not at all, you will still be entitled to reasonable adjustments throughout the assessment process. Ultimately, we just want to give you the best chance to demonstrate your skills and capabilities, and an equal opportunity of success.

What happens after I’ve submitted my application?

If your application is successful, we'll begin the assessment process. You can find out more about the various stages on our How to apply page. We also recommend spending some time in our Preparation Hub, which provides further insight into our assessments.

Assessment process

How do you assess my skills and whether I’m right for the programme?

We use a strengths-based assessment process to find people with the right values, talent and drive, to join our business. Find out everything you need to know about how we assess candidates, and how you can best prepare, on our How to Apply page and Preparation Hub.

Can I retake the online assessments again if I fail the first time?

Unfortunately, no. To be fair and consistent to all candidates and the criteria we are assessing you against, you will not be able to sit the tests again.

I may need help with certain parts of the process. Who can I contact about this?

We recognise everyone is different and at Lloyds Banking Group we want to ensure every candidate feels comfortable and is given the opportunity to perform at their best. If you are a person with a disability, or if you have a condition that you believe may affect your performance during the selection process, we would be happy to make adjustments or accommodations for you to enable you to complete the process on an equal basis.

Further detail on our assessments is on our How to Apply page and you can inform us of any adjustments you may require on your application form. In addition, the the Assessment Practice Zone will enable you to gain an understanding of what to expect from the selection process, the potential impact of any disability and an understanding of what adjustments, if any, you feel would be needed. If you wish to speak to us prior to submitting your application, please contact us by emailing or calling on 0345 330 4576.

What kind of reasonable adjustments can be made?

Adjustments vary greatly depending on the specific needs or circumstances of the individual and the best way to identify the most suitable adjustments is for us to speak with you, which will allow us to determine what adjustments would be most appropriate.

Additionally, the assessments themselves have accessibility features that may help you, including adjustable font sizes, subtitles on videos, writing styles and layouts.

If you’ve told us about the adjustments you need in your application, we’ll be in touch to talk about how we can accommodate these. If you didn’t include them in your application or just want to discuss the possibilities, please email the team at or call 0345 330 4576.

How can Lloyds Banking Group support candidates with a neuro-diverse condition?

At Lloyds Banking Group, we are committed to the employment and career development of people with neuro-diverse conditions. Neurodiversity covers a whole range of conditions including, but not limited to Autism, Asperger’s Syndrome, ADHD, Dyslexia, Dyscalculia and Dyspraxia. Within the application form there is an option to disclose and select if you have a neuro-diverse condition. If you select ‘yes’ to the neurodiversity question a member of our team will contact you to discuss further. Please do not complete the online assessment until you have spoken with a member of the team, we will discuss your individual circumstances and whether any reasonable adjustments are applied through the assessment process.

I missed the deadline for the online assessments, can I have an extension?

We deal with these requests on a case-by-case basis. Please email full details of your situation to the team at

Can I complete the assessments while I'm abroad?

Yes. All the assessments prior to the assessment day can be completed online at a time and place that suits you. We recommend you pick somewhere quiet though, and it’s a good idea to turn off your mobile phone.

Can I have feedback on my tests?

While we can’t provide individual results, you will receive an Insights report after completing the online assessment, which will help you understand more about your strengths and areas of development. It does not, however, indicate whether you've made it to the next stage.

What are you assessing on the virtual assessment day?

Everyone has their own unique combination of strengths and areas for development, so we want to see the ‘real you.’ We’re not expecting perfect performance. The best way to prepare is by thinking about your natural strengths – the things you enjoy doing and are good at. Find more information on our How to Apply page and Assessment Practice Zone.

What technology and environment do I need to attend the virtual assessment day?

We use Microsoft Teams to run our virtual assessment days. You will need access to a laptop/iPad and a good internet connection for the full day, and ideally somewhere to sit where you can be free from distractions. You can access Microsoft Teams on a smartphone but as you’ll be asked to review detailed information, we recommend you use a larger device instead.

We appreciate that not everyone will have access to a laptop or tablet, or a good internet connection at home. And that’s OK, we can help if that’s the case. Contact us and we can discuss giving you access to a laptop within one of our offices. If you do travel to one of our offices, we can support you with travel expenses too. Please email the team at or call 0345 330 4576.

When do the virtual assessment days take place?

We will advise you of the scheduled dates for your programme nearer the time so that you can keep the date free.

How do I prepare for the assessments?

Our Assessment Practice Zone is a great place to visit before completing any of the assessments. It provides information on our strengths-based approach as well as hints and tips on how to best prepare for the assessment.

Other questions

My question isn't answered in the FAQs. Where do I go from here?

If you can’t find the answer to your question here, why not chat to our people and get in touch with one of our Lloyds Banking Group Insiders. If they can’t help or you'd like to get in touch with us for any other reason, please email the team at

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