10 weeks
Starting 28 June 2021
Various
Including London, Bristol, Leeds, Halifax, Chester and Cardiff.
Understanding the needs of our customers – 26 million individuals and one million businesses, to be specific – is our priority in Retail Customers and Products. From credit cards and savings accounts to mortgages and motor finance, our customers rely on our broad portfolio of products to improve every aspect of their financial lives. Like our industry, their needs are constantly changing. That means we’re always redefining how we communicate, market and create products to help them grow and prosper.
Are you curious about how we create products to meet our customers’ needs? If you are, you could enjoy a summer internship with one of our teams.
Our teams are passionate about people – whether that’s building networks or helping customers. They’re also great with numbers. That’s how they discover trends and develop innovative products. As a collaborative team that appreciates different people with different strengths, they believe everyone can contribute valuable ideas, lessons and insights – interns included. If you like the sound of this and are excited by the chance to contribute to our purpose of helping Britain prosper, this internship could be right for you.
Over 10 weeks on this internship, you’ll learn how our Retail Customers and Products teams gather insights, use them to improve the ways our customers bank, and manage their finances, on a national scale.
While discovering more about our products and how we market them, you’ll develop greater communication skills and build networks amongst your peers and across the Group. You’ll also experience first-hand how our inclusive culture can support you to add value to your community, and to our purpose of helping Britain prosper, now and after you graduate.
Looking at customer behaviours to learn how they use our services and how we shape our products to meet our customers’ needs
Developing business, storytelling and presentation skills
Editing or writing marketing materials for the launch of new products
Learning about our brands, including Halifax, Bank of Scotland and Lloyds Bank
Using software to analyse data and contribute your findings to a team project
No matter what subject you’re studying, if you’re in your penultimate year of university, we’d like to hear from you.
Our Retail Customers and Products summer internships are based in London, Bristol, Leeds, Chester and Cardiff.
Our application process is designed to give all candidates the opportunity to excel. You’ll find everything you need to know, including stages of the process and tips to help you succeed, on our how to apply page.
The closing date for this scheme is 4 December 2020.
However, our summer internships may close early if we receive a high number of applications, so it’s best to apply as soon as you can.
As you learn more about our products and how we market them, you’ll develop your communication skills and begin to build your network here. You’ll experience first-hand how our inclusive culture can support you to add value to your community, now and after you graduate.
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No number can define the value of your strengths, but we appreciate what our people bring to work. That's why we've created a rewards and benefits package that covers everything from competitive salaries and flexible working arrangements to industry-recognised professional qualifications and medical care.
Read moreApply for our Retail Customers and Products summer internship
Apply nowAlong with the day-to-day work of her 10-week Retail Customers and Products Internship in London, Victoria got involved with our disability network ACCESS and was elected team leader of her charity challenge group to fundraise for Mental Health UK.
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Ready to take the next step? Find out how to apply for our summer internships and industrial placements here.
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Looking for help with your application? Need to know more about the interview process? Search our FAQ page to find useful information, tips and support.
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