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10 weeks

Starting 28 June 2021


£18,200 p.a., pro-rata



Including London, Bristol, Leeds, Halifax, Chester and Cardiff.

We innovate to help people bank

Understanding the needs of our customers – 26 million individuals and one million businesses, to be specific – is our priority in Retail Customers and Products. From credit cards and savings accounts to mortgages and motor finance, our customers rely on our broad portfolio of products to improve every aspect of their financial lives. Like our industry, their needs are constantly changing. That means we’re always redefining how we communicate, market and create products to help them grow and prosper. 

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Is our Retail Customers and Products summer internship for you?

Are you curious about how we create products to meet our customers’ needs? If you are, you could enjoy a summer internship with one of our teams. 

Our teams are passionate about people – whether that’s building networks or helping customers. They’re also great with numbers. That’s how they discover trends and develop innovative products. As a collaborative team that appreciates different people with different strengths, they believe everyone can contribute valuable ideas, lessons and insights – interns included. If you like the sound of this and are excited by the chance to contribute to our purpose of helping Britain prosper, this internship could be right for you. 

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What does a Retail Customers and Products intern learn?

Over 10 weeks on this internship, you’ll learn how our Retail Customers and Products teams gather insights, use them to improve the ways our customers bank, and manage their finances, on a national scale. 

While discovering more about our products and how we market them, you’ll develop greater communication skills and build networks amongst your peers and across the Group. You’ll also experience first-hand how our inclusive culture can support you to add value to your community, and to our purpose of helping Britain prosper, now and after you graduate. 

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On a summer internship, you could be...

Looking at customer behaviours to learn how they use our services and how we shape our products to meet our customers needs 

Developing business, storytelling and presentation skills  

Editing or writing marketing materials for the launch of new products 

Learning about our brands, including Halifax, Bank of Scotland and Lloyds Bank 

Using software to analyse data and contribute your findings to a team project 

Is this for you?

What you need to apply

No matter what subject you’re studying, if you’re in your penultimate year of university, we’d like to hear from you.


Our Retail Customers and Products summer internships are based in London, Bristol, Leeds, Chester and Cardiff. 

The application process

Our application process is designed to give all candidates the opportunity to excel. You’ll find everything you need to know, including stages of the process and tips to help you succeed, on our how to apply page.

Closing date

This role is now closed for applications.

Meet Victoria

Along with the day-to-day work of her 10-week Retail Customers and Products Internship in London, Victoria got involved with our disability network ACCESS and was elected team leader of her charity challenge group to fundraise for Mental Health UK.

Read more
Victoria Ashton Retail Customers And Products Internship Promo

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