2 years
Various
Including London, Bristol, Leeds, Halifax, Chester and Cardiff.
Mortgages, savings, loans, credit cards and motor finance. Our customers come to us because we’re a trusted name with a broad, competitive portfolio of products. But the industry is changing. Fast. Our role in Retail Customers and Products is to understand the evolving needs of our customers, review the products we offer, and help design and build even better ones. We’re also redefining the ways we communicate about, and market our products and services, too. By listening and innovating, we’re making sure everything we do helps our 26 million customers and one million businesses to grow and prosper.
Are you always thinking of ways to improve products – even the really great ones? If you are, and you want to start your career within teams that value your ideas, you could join us in Retail Customers and Products.
The people in our teams care about our customers’ needs. They listen to feedback, look at data, evaluate numbers and discover trends that help us to create innovative products. They are great communicators who aren’t afraid to challenge the status quo, and who appreciate people with different strengths. That’s also why this graduate scheme is open to people from all degree disciplines.
If you share our passion for improving the financial lives of our customers and are keen to continue learning, we’ll help you to become a specialist in this area.
Over two years, you’ll discover how Retail Customers and Products teams create and market products that improve the ways our customers manage their finances, on a national scale.
You’ll complete placements in three different locations, learning about product development, risk modelling, governance, pricing, the day-to-day running of retail campaigns – and much more. Your line manager will help you create plans for your progress and working in diverse teams across the UK will further develop your communication skills. That said, you’ll also have opportunities to build networks with peers and colleagues across the Group and see how your work contributes to our purpose of helping Britain prosper. And, we’ll support you to achieve a professional qualification, the CIMA Certificate in Business Accounting.
Throughout the scheme, you’ll see how our supportive environment helps you develop your strengths and build a career in a specialism you’re passionate about.
Looking at customer behaviours to learn how they use our services and help us design our products to meet their needs
Using customer insight to support in building our latest marketing campaigns or launch new products
Leading on projects and building team relationships that create positive outcomes and ideas for how to progress
Analysing data to build reports and dashboards that give insight into ways we can improve our service for customers
Developing professional storytelling and presentation skills
A 2:2 degree or above in any discipline from any university.
Our graduate schemes are rotational, so you’ll get a range of experience from teams in three different locations around the UK. Our Retail Customers and Products roles are based in London, Bristol, Leeds, Chester and Cardiff.
Our application process is designed to give all candidates the opportunity to excel. You’ll find everything you need to know, including stages of the process and tips to help you succeed, on our how to apply page.
This graduate scheme is now closed.
Click here to explore our other graduate schemes.
People work best when they feel happy and valued. That's why you'll receive the tools you need to develop the career you want – from mentoring to tailored learning and much more. We'll support you to complete a professional qualification – such as ACT, CFA, LIBF, or CIMA – and you'll also have the chance to lead on UK community volunteering initiatives. Above all, you’ll get a good idea of where you’d like to specialise and further develop your career.
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No number can define the value of your strengths, but we appreciate what our people bring to work. That's why we've created a rewards and benefits package that covers everything from competitive salaries and flexible working arrangements to industry-recognised professional qualifications and medical care.
Find out moreSometimes you need to do a bit of exploring to discover what the right career path is for you. Joe did just that, and today he’s loving life as a Retail Customers and Products graduate.
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Ready for a graduate scheme with a difference? Find out how to apply for a Lloyds Banking Group graduate job and start a career with impact.
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Looking for help with your application? Need to know more about the interview process? Search our FAQ page to find useful information, tips and support.
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