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Interviews

These are used to assess your potential using everyday situations you can expect to face during your career with us. You will be asked to demonstrate that you have a particular ‘key competency’ by answering specific questions.

An example question may be:

“Tell me about a time when you’ve had to tackle a potentially difficult issue with a team member.”

A good way to tackle competency-based interviews is to use the ‘STAR’ approach:

SITUATION or TASK 
Describe the situation/task you needed to accomplish.
Be specific - don’t give a generalised description of what you have done in the past.
Be sure to give enough detail for the interviewer to understand.

ACTION 
Describe the action you took – keep the focus on you.
What specifically was your involvement?
Don't say what you might have done, say what you did.

RESPONSE  
What happened?
How did the event end?
What did you accomplish?
What did you learn?

…and remember:

Answer the question that you’ve been asked, not one that you want to be asked.

Come across with enthusiasm and energy.

Use this as an opportunity to interview the employer as much as they are interviewing you.

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