The Lloyds Banking Group includes a number of companies using
brands including Lloyds TSB, Halifax and Bank of Scotland and their
associated companies. More information on the Lloyds Banking Group
can be found at www.lloydsbankinggroup.com.
In this Privacy Notice references to "we" and "us" means the
company to which you have submitted an application for a
How we will use your personal information
If you are applying for a vacancy or registering your interest
in working for the Lloyds Banking Group, we will collect certain
information about you to enable us to process your application.
Under the Data Protection Act 1998 you are entitled to know how we
intend to use your personal information.
We will keep your personal details in Lloyds Banking Group
databases. We will use and retain for as long as necessary the
information you give us as part of the application process to allow
us to consider your application and thereafter in connection with
any employment relationship we or other companies in the Lloyds
Banking Group have with you.
When assessing your application automated decision making
systems may be used.
The information you provide may be used to obtain references
from your current and previous employers. We will not contact your
current employer until you have accepted a position with us.
With your consent, we may carry out searches at the Credit
Reference Agencies (which will include information from the edited
electoral roll) to help us verify your application details
including any financial information you have disclosed. This search
will provide information about you and anyone financially linked to
you. However, we will only consider information relating to you
when making any decision about your employment. This search may be
recorded by the credit reference agencies but it will not be used
by other lenders or insurers when assessing lending and insurance
risks, although it may be used for debt tracing and to prevent
If you ask, we will tell you which credit reference agencies we
have used so that you can obtain a copy of your details from
Crime Prevention and Detection
We may also check your details with fraud prevention agencies.
If false or inaccurate information is provided and fraud is
identified, details will be passed to fraud prevention agencies.
Law enforcement agencies may access and use this information. We
and other organisations may also access and use this information to
prevent fraud and money laundering, for example, when:
- Checking details on applications for credit and credit related
or other facilities;
- Managing credit and credit related accounts or facilities;
- Recovering debt;
- Checking details on proposals and claims for all types of
- Checking details of job applicants and employees.
We and other organisations may access and use from other
countries the information recorded by fraud prevention
Please contact us if you want to receive details of the relevant
fraud prevention agencies.
Depending on the type of role you are applying for, we may carry
out additional checks on you, including verification through the
Criminal Records Bureau or by obtaining a Disclosure Certificate
through Disclosure Scotland.
Other ways we may use your personal information
Occasionally we need to give information to our agents and
subcontractors so that they can provide a particular service for
us. Sometimes we obtain services from countries outside Europe
(such as India and the USA) that do not always have the same
standard of Data Protection Laws as the United Kingdom. However, we
will have the necessary controls and contracts in place to ensure
that your information is protected and we will remain bound by our
obligations under the Data Protection Act.
We will not disclose your information outside Lloyds Banking
Group without your consent, unless there is a legal obligation to
do so or we believe that failure to disclose, in a particular
instance, is likely to prejudice the prevention or detection of
If you email us, or give us your email address, we will keep a
record of it. We will not give your email address to any
unauthorised third parties.
Please remember that email is not a secure method of
communication and messages could be intercepted and altered without
the knowledge of the sender or recipient. If you do send us an
"insecure" email, please keep the amount of confidential
information you include to a minimum. We will do likewise when we
We may record telephone conversations to offer you additional
security, resolve complaints and improve our service standards.
Conversations may also be monitored or recorded for colleague
The Data Protection Act defines certain information as
'sensitive' (racial or ethnic origin, political opinions, religious
beliefs, trade union membership, physical or mental health, sexual
orientation, criminal proceedings and offences), including any
changes to personal information such as previous or subsequent
names.If you apply to us, your application form may ask you for
some 'sensitive' details. We will use this information for
monitoring, recruitment and the selection process.. We may also
share it with other parts of the Lloyds Banking Group and our
subcontractors to keep your employment records up to date.
We may store information about you in cookies (files which are
sent by us to your computer or other access device) which we can
access when you visit our site in future.
If you want to delete any cookies that are already on your
computer, please refer to the instructions for your file management
software to locate the file or directory that stores cookies. Our
cookies will have the file names (abc.txt and xyz.txt).
If you want to stop cookies being stored on your computer in
future, please refer to your internet browser's instructions by
clicking 'Help' in its menu. Further information on deleting or
controlling cookies is available at www.AboutCookies.org. Please
note that by deleting our cookies or disabling future cookies you
may not be able to access certain areas of our site.
In the event that your application is unsuccessful, your details
will be retained for 6 months, at which time they will be
If you have applied for a speculative vacancy to our candidate
pool, your application will be held on record for 6 months. We will
contact you at 6 months to see if you wish to remain in our
candidate pool. You may remove your details yourself at any
Right of Access to Personal Data
Under the Data Protection Act, you have the right of access to
your personal data. The Act allows us to charge a fee of £10 for
this service. If anything is inaccurate, please let us know and we
will correct it.